We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the services and features we provide to our customers, VenusMystique.com will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically.

ONLINE PRIVACY—THE INFORMATION WE GATHER

The type of information we gather online falls into five general categories:

Aggregate Site Usage Information

Online Order Information

Voluntary Registered Shopper Information

Affiliate & Analytics Data

 

AGGREGATE SITE USAGE INFORMATION

We collect and store information about the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall visitor behavior patterns. Our goal in using this information is to improve our site by making it more responsive to the needs and preferences of our users.

Our Web servers automatically collect information about each visitor who requests VenusMystique.com Web pages, including your computer's internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you.

From time to time, we may provide portions of this aggregate site behavior information to vendors, consultants, potential advertisers or news agencies.  We typically do this in order to demonstrate the amount of interest in our sites and/or to plan for technical infrastructure improvements.

ONLINE ORDER INFORMATION

If you choose to purchase products from the VenusMystique.com site, we require the following information in order to fulfill your order:

We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, VenusMystique.com membership number (if applicable), the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.

AFFILIATE & ANALYTICS DATA (AND COOKIE TECHNOLOGY)

In order to register on-or purchase products from VenusMystique.com, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop.

The only personal information our Yandy.com cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com.

As stated above, you must enable cookies on your Web browser for Yandy.com to function correctly. If you are concerned about information contained in your VenusMystique.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies.

Afilliate & Analytics data is information that describes the page-by-page paths you take as you browse through our websites. Using cookies, we track and store this information to help us positively customize your shopping experience.  We may use this data in the aggregate to provide improved services to groups of shoppers who behave similarly. We may also use it on an individual basis to improve your specific shopping experience.

COMMUNICATIONS FROM VENUSMYSTIQUE.COM

Whenever you purchase products from VenusMystique.com, sign up for our newsletter, or any of our on site promotions, we collect and store the information that you volunteer. Information such as your name, e-mail address, postal address and phone number. The information you supply is added to our customer database. You may receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.  You will not receive any phone calls from us unless there is a customer service issue.

In some instances, we use third-party companies to help us provide products and services to you, to assist us in managing customer information, or to fulfill our in house promotions and communicate with you. Some of these companies are given access to your contact information. These companies are contractually restricted from using your information in any manner other than in the service we have contracted them to do.  Our customers privacy is very important to us.

If you want to be removed from all Yandy.com marketing, choose one of the following options:

Send an e-mail and type REMOVE FROM ALL MARKETING in the subject line; call 609-308-6550.

Send your request by mail to VenusMystique.com, 2032 Nottingham Way, Hamilton, NJ 08619.

Remember to include your name, address, membership number (if applicable) and phone number in the request.

OTHER PRIVACY NOTES

VenusMystique.com may provide links to websites outside of VenusMystique.com as an added convenience to the user. There are also affiliates that link to VenusMystique.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. VenusMystique.com is not responsible for the privacy, terms of use, or other policies of any other website.

CHILDREN'S POLICY

We do not intend to collect any personally identifiable information from children through our websites. Please do not allow children under the age of 13 to provide any personally identifiable information or participate in the bulletin board sections of VenusMystique.com websites.

ONLINE SECURITY STATEMENT

We understand that many consumers are concerned about Internet security. VenusMystique.com employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. The following Security Statement describes the technologies we use and provides additional details about how we handle sensitive data like credit card information. We want you to be able to shop at VenusMystique.com with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to call us and order by phone: 609-308-6550.

THE TRANSMISSION OF SENSITIVE DATA

We work hard to protect the information that you send to us while it is en route to and from our sites. To provide secure transmission, VenusMystique.com employs, though its partner Payment Processors, Secure Sockets Layer technology (SSL) on those pages that involve sensitive information such as credit card numbers. SSL, which is supported by a vast majority of Internet browsers available today, is the most commonly employed method of secure, encrypted communication used on the Internet.

WHAT HAPPENS TO MY INFORMATION AFTER WE RECEIVES IT?

SSL protects information en route to us. We do not store your credit card information on file. But we don't stop there. We also work very hard to make sure the information you send us is stored and managed securely once we receive it. All data collected is stored on site and is protected by multiple levels of data and structural security.

Name

Contact phone number(s)

Billing Address

E-mail Address

Shipping Address if different from the Billing Address

We use this information to process your order and to make sure that it is delivered to you. Aggregated order information is also used to track and analyze overall shopping trends, which allows VenusMystique.com to improve product offerings and services to its members and customers.

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to our Contact Us Page for review.

If you want, you can write to us at:

VenusMystique.com

2032 Nottingham Way

Hamilton, NJ 08619.